Your privacy matters to us. This Privacy Policy explains what personal data 96cbet collects from players in Bangladesh, how that data is used, how long it is retained, and what rights you hold regarding your own information. We are committed to handling your data with the highest level of care and transparency.
Our Data Principles
These six principles guide every decision we make about collecting, storing, and using the personal data of 96cbet players across Bangladesh.
96cbet is upfront about every category of data we collect and every purpose for which it is used. We do not collect data in the background without your knowledge, and we will always tell you when our practices change.
Data collected for one purpose — such as processing your bKash withdrawal — is never repurposed for unrelated activities. Each piece of information is used strictly within the scope for which it was originally gathered.
We only collect the information that is genuinely necessary to deliver a safe, legal, and enjoyable 96cbet experience. We do not request data we do not need, and we do not retain data beyond its useful purpose.
All personal data held by 96cbet is protected using 256-bit SSL encryption in transit and AES-256 encryption at rest. Access to player data is restricted to authorised personnel only, subject to strict internal access controls and audit logging.
You retain meaningful rights over your personal data at 96cbet — including the right to access, correct, and request deletion of your information. We honour these rights and respond to all valid data requests promptly.
96cbet does not hold your data indefinitely. We apply clear retention schedules to each data category and securely delete or anonymise personal information once it is no longer required for its stated purpose or for legal compliance.
Summary: 96cbet collects personal data to operate our platform, process BDT payments via bKash, Nagad, Rocket, and Upay, verify player identities, and comply with applicable obligations. We do not sell your data to third parties. You may contact us at any time to exercise your data rights.
96cbet operates the online casino and sports betting platform available at 96cbet.biz. The 96cbet platform is designed primarily for adult players based in Bangladesh and offers casino games, a sportsbook covering BPL cricket, IPL, T20, football, kabaddi, and other sporting events, along with BDT banking services via leading Bangladesh mobile financial providers.
For the purposes of this Privacy Policy, "96cbet", "we", "us", and "our" refer to the operator of the 96cbet.biz platform. "Player", "you", and "your" refer to any individual who accesses, registers on, or interacts with the 96cbet platform in any capacity.
This Privacy Policy applies to all personal data collected through the 96cbet website, mobile interface, customer support channels, and any associated digital touchpoints. It does not apply to the privacy practices of third-party game studios, payment service providers, or any external websites that may be referenced on the platform.
96cbet collects personal data in the following categories. We collect only what is necessary to deliver a safe, compliant, and high-quality platform experience for Bangladesh players.
2.1 Registration and Identity Data
When you create a 96cbet account, we collect your full legal name, date of birth, Bangladesh mobile phone number, and any other information you provide during the registration process. This data is used to establish your identity, verify your age eligibility (18+), and create your player account.
2.2 KYC and Verification Documents
As part of our Know Your Customer (KYC) obligations, we may request copies of identity documents including your National Identity Card (NID), passport, or other government-issued identification, as well as proof of address and mobile financial service statements. These documents are processed solely for the purpose of identity verification and fraud prevention.
2.3 Financial and Transaction Data
We collect records of all deposits, withdrawals, and wagering activity conducted through your 96cbet account. For transactions processed via bKash, Nagad, Rocket, Upay, Dutch-Bangla Bank, BRAC Bank, City Bank, Islami Bank, and Sonali Bank, we retain the transaction reference, amount in BDT, timestamp, and payment method identifier. We do not store full mobile banking PINs or full bank account numbers.
2.4 Gameplay and Behavioural Data
We collect records of the games you play on 96cbet, your bet history, win and loss data, session duration, and in-play betting activity. This data is used to personalise your experience, detect unusual activity patterns, and fulfil responsible gaming obligations.
2.5 Technical and Device Data
When you access 96cbet, we automatically collect your IP address, browser type and version, device type (desktop, mobile, tablet), operating system, screen resolution, and referring URL. This information helps us optimise the platform for the devices most commonly used by Bangladesh players and supports fraud detection.
2.6 Communications Data
We retain records of communications between you and the 96cbet support team, including live chat transcripts, support email correspondence, and any feedback or complaints submitted. These records are kept to resolve disputes, improve service quality, and maintain an audit trail of player interactions.
2.7 Marketing Preferences
Where you have opted into receiving promotional communications from 96cbet — such as bonus offers tied to BPL, Eid, Pohela Boishakh, or other seasonal events — we retain a record of your marketing preferences and communication history. You may update or withdraw your marketing consent at any time through your account settings.
| Data Category | Examples | Primary Purpose |
|---|---|---|
| Identity Data | Full name, date of birth, NID number | Account creation, age verification, KYC |
| Contact Data | Bangladesh mobile number, email address | Account access, OTP delivery, support |
| Financial Data | bKash/Nagad transaction refs, BDT amounts | Payment processing, anti-fraud, AML |
| Gameplay Data | Bet history, session length, game preferences | Personalisation, responsible gaming |
| Technical Data | IP address, device type, browser version | Platform optimisation, fraud detection |
| Communications Data | Support chat logs, email correspondence | Dispute resolution, service improvement |
96cbet collects personal data through the following channels:
96cbet uses the personal data we collect for the following specific purposes:
96cbet processes your personal data on the following legal grounds:
96cbet does not sell your personal data to third parties. We share player data only in the following limited and controlled circumstances:
All third parties who receive 96cbet player data are required to handle it in accordance with data protection standards consistent with this Privacy Policy. 96cbet does not permit third-party use of your data for their own independent marketing purposes.
96cbet uses cookies and similar tracking technologies to support the operation of the platform, remember your preferences, and analyse how Bangladesh players interact with our games and content. The following categories of cookies are used:
You can manage non-essential cookie preferences through your browser settings. Disabling certain cookies may affect the functionality of some 96cbet platform features. 96cbet does not use third-party advertising or retargeting cookies.
96cbet retains personal data for as long as is necessary to fulfil the purposes set out in this Privacy Policy, or as required by applicable legal and compliance obligations. The following general retention periods apply:
| Data Category | Retention Period | Basis |
|---|---|---|
| Account and identity data | Duration of account + 5 years post-closure | Legal / AML compliance |
| KYC documents | Duration of account + 5 years post-closure | Legal / KYC obligation |
| Transaction records | 7 years from transaction date | Financial record-keeping |
| Gameplay history | Duration of account + 2 years post-closure | Responsible gaming / disputes |
| Support communications | 3 years from last interaction | Dispute resolution |
| Marketing preferences | Until consent is withdrawn | Consent |
| Technical / device logs | 12 months from collection | Security / fraud detection |
Upon expiry of the applicable retention period, 96cbet will securely delete or irreversibly anonymise the relevant personal data. Anonymised, aggregated data may be retained indefinitely for statistical and platform improvement purposes.
96cbet takes the security of your personal data seriously. We implement a layered security architecture designed to protect player data against unauthorised access, accidental loss, alteration, or disclosure. Our security measures include:
No digital system can guarantee absolute security. While 96cbet implements industry-standard protections, you are also responsible for keeping your own login credentials secure. Never share your 96cbet password or OTP codes with anyone — including individuals claiming to be 96cbet support staff.
As a 96cbet player, you hold the following rights in relation to your personal data. To exercise any of these rights, please contact the 96cbet support team using the details set out in Section 14.
96cbet will respond to all valid data rights requests within 30 calendar days of receipt. Where a request is complex or involves a high volume of data, we may extend this period by a further 30 days, notifying you of the extension within the initial 30-day window.
The 96cbet platform is strictly intended for adults aged 18 years and above. We do not knowingly collect personal data from individuals under the age of 18. If you are under 18, you must not attempt to register on or use the 96cbet platform.
If 96cbet becomes aware that personal data has been collected from an individual under the age of 18, we will take immediate steps to delete that data and close the associated account. Any deposits made by a minor will be returned where it is reasonably practicable to do so, and any associated winnings will be forfeited.
If you have reason to believe that a person under the age of 18 has created a 96cbet account, please contact the support team immediately at the address in Section 14 so that we can investigate and take appropriate action.
The 96cbet platform does not contain links to third-party external websites for general browsing purposes. However, where references to third-party game studios or payment providers appear on the platform in the context of service delivery, please be aware that those third parties operate under their own independent privacy policies. 96cbet is not responsible for the privacy practices of third-party studios, payment processors, or any external services you choose to access independently.
This Privacy Policy applies exclusively to personal data collected and processed by 96cbet through the 96cbet.biz platform and associated support channels.
96cbet reserves the right to update this Privacy Policy at any time to reflect changes in our data processing practices, legal obligations, or platform features. When we make material changes — such as introducing a new category of data collection or a new purpose for processing — we will notify registered players via the platform interface or by message to your registered Bangladesh mobile number, with at least seven (7) days' advance notice before the change takes effect.
Non-material changes — such as clarifications, corrections to typographical errors, or minor structural revisions — may be made without prior notice and will take effect upon publication. The effective date at the top of this page will always reflect the date of the most recent substantive revision. We encourage you to review this Privacy Policy periodically to stay informed of how 96cbet handles your personal data.
Your continued use of the 96cbet platform following the effective date of any updated Privacy Policy constitutes your acknowledgement of the changes and your agreement to be bound by the revised terms.
If you have any questions, concerns, or requests relating to this Privacy Policy or the way in which 96cbet handles your personal data, please contact the 96cbet support team using the following details:
When submitting a data rights request, please include your registered Bangladesh mobile number and a clear description of the right you wish to exercise. 96cbet may need to verify your identity before processing the request to ensure we are responding to the correct account holder.
96cbet will never ask for your account password, full payment PIN, or OTP code via email or live chat. All legitimate privacy communications from 96cbet will come from the [email protected] address. If you receive a suspicious message claiming to be from 96cbet, do not respond and contact support immediately.
Now that you understand how 96cbet protects your privacy, explore our full range of casino games, live cricket betting markets, and exclusive BDT promotions — all in a secure environment built for Bangladesh players.